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Frequently Asked Questions

Your Guide to Auto Glass Repair Services

Have questions about auto glass repair services? Look no further! We have compiled a list of the most commonly asked questions to help you understand the ins and outs of windshield repair.

Repairing or replacing your windshield is essential for maintaining your safety and the structural integrity of your vehicle. A damaged windshield can compromise your visibility, and even minor chips can worsen over time, leading to more extensive damage.
The decision to repair or replace a windshield depends on factors like the size, location, and severity of the damage. Generally, small chips and cracks can be repaired, but larger or more complex damage might necessitate a replacement.
While windshields are designed to withstand impact, they can shatter under extreme stress, such as a significant collision. Proper repair or replacement helps maintain the windshield's strength and integrity.
Windshield repair involves injecting a resin into the damaged area to fill the chip or crack. The resin is cured, restoring the windshield's structural integrity and improving its appearance.
Repair times vary based on the extent of the damage. Minor repairs may take around 30 minutes, while replacements might take a few hours. Your technician will provide an estimate based on your specific situation.
For repairs, you can typically drive your vehicle immediately after the process is complete. With replacements, it's best to wait until the adhesive has fully cured, which can take several hours.
While repairs are designed to improve the appearance of the damage, some slight visibility may remain. However, repairs generally prevent further spreading and improve overall visibility.
Yes, our technicians are certified and experienced in windshield repair and replacement techniques. They undergo training to stay current with industry standards.
The location of the impact affects the repairability. Cracks that are in the driver's line of sight or too close to the edge of the windshield might require replacement for safety reasons.
Yes, it's possible to repair multiple impacts on the same windshield, provided they are within repairable limits.

In most cases, OEE windshield (Original Equipment Equivalent) is recommended by windshield repair service centres since it has the same quality standards as OE (Original Equipment) windshield, but usually cost less.

Rest assured that our auto glass meets or exceeds all government, industry, and safety standards. All of our products and services undergo rigorous testing to ensure you receive the highest quality and state-of-the-art workmanship

An advanced driver assistance system (ADAS) is a collection of technologies that enhance vehicle safety by providing assistance and automation for various driving tasks. These systems can include features like adaptive cruise control, lane departure warning, automatic emergency braking, and more.
During a windshield replacement, ADAS components like cameras and sensors that rely on the windshield's position and clarity may be affected. Proper recalibration is essential to ensure these systems function correctly.
While some dealerships may offer camera recalibration, it's not always mandatory to have it done there. You have the option to choose a trusted service provider like Speedy Glass that specializes in proper windshield replacement and recalibration.
Camera recalibration involves using specialized tools to adjust the camera's alignment and angles. This process ensures that the ADAS systems receive accurate data and operate as intended.
The cost of camera recalibration can vary based on factors such as your vehicle's make and model, the complexity of the ADAS systems, and the service provider. Precision Auto Glass can provide you with a detailed estimate based on your specific vehicle.
Absolutely, if you have any concerns about your ADAS systems after a windshield replacement and recalibration, feel free to contact Precision Auto Glass. Our team of experts is here to address your questions and ensure your ADAS is functioning correctly.
Yes, at Precision Auto Glass, we stand behind our workmanship and services. Our camera recalibration is performed by skilled technicians using advanced equipment, and we provide guarantees to ensure the accuracy and proper functionality of your ADAS systems.
Your Vehicle Identification Number (VIN) is a unique code that identifies your vehicle. It's usually located on the driver's side dashboard near the windshield or on the driver's side door frame. You can also find it on your vehicle registration documents and insurance card.
Collecting detailed information about your vehicle before an auto glass replacement is crucial to ensure that the replacement glass is the correct fit for your specific make and model. Different vehicles have varying windshield dimensions, shapes, and features like Advanced Driver Assistance Systems (ADAS), which impact the replacement process. Providing accurate vehicle information helps ensure a precise and safe replacement.
While policies can vary, our service center offer options for vehicle drop-off before opening hours. This allows you to leave your vehicle conveniently and pick it up later in the evening once the service is completed. It's recommended to check with Precision Auto Glass regarding their specific procedures for early drop-offs and late pickups.
Yes, our service center is equipped with Wi-Fi for the convenience of our customers. You can stay connected or catch up on work while waiting for your auto glass service to be completed. Feel free to inquire at our Precision Auto Glass service center about the availability of Wi-Fi.

Absolutely, our work is guaranteed and stands as a testament to our commitment to excellence. What sets Precision Auto Glass apart is our industry-leading guarantee that includes a lifetime warranty against leaks or air noise, along with a one-month guarantee for stress cracks. Additionally, we offer free stone chip repairs for two years after the installation of your new windshield. When your replacement goes through your insurance, we offer 2 years of free stone chip repair after your installation. This unique and comprehensive guarantee showcases our dedication to your satisfaction and ensures your peace of mind. With Precision Auto Glass, you're not just getting a repair; you're getting the assurance of quality and longevity that goes above and beyond the standard.

Notifying your insurance company or broker before contacting Precision Auto Glass can help streamline the claims process. They can provide guidance on coverage, deductible, and any specific procedures they require for auto glass repairs or replacements.
In many cases, filing a glass damage claim for repair or replacement does not typically lead to an increase in your premiums. Insurance companies often treat glass damage claims differently from traditional claims that might impact premiums.
Simply inquiring about auto glass claims or checking your deductible is unlikely to raise your insurance rate. These inquiries are considered routine and are not typically factors that affect premium rates.
You can find information about your deductible in your insurance policy documents or by contacting your insurance company or broker directly. They can provide you with details about your deductible amount.
Deductibles for auto glass repair or replacement can vary based on your insurance policy and the nature of the damage. Some policies may have different deductible amounts for repair and replacement. It's recommended to review your policy or consult with your insurance company for specific details.

At Precision Auto Glass, we understand the importance of a reliable and properly functioning windshield.

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